New COVID-19 Operating Procedures

Keeping You Safe Is Our Top Priority

As more businesses begin to reopen, and life with COVID-19 begins to take shape, we wanted to share with you the measures we are taking to make sure that you, our employees and our community are safe. We have implemented the following procedures in our day-to-day operations:

Wellness Check

Before coming into any of our locations, and before any job site measures, deliveries or installs, all employees and customers must complete a self-assessment of the following 4 questions:

1. Have you traveled outside of the New England states (MA, CT, ME, NH, VT, RI) during the last 14 days?
2. Have you had close contact with anyone who has traveled outside of New England during the last 14 days?
3. Have you been in close contact or cared for anyone who has been diagnosed with COVID-19 during the last 14 days?
4. Have you experienced any cold or flu-like symptoms during the last 14 days (to include fever (100.4 or higher),
cough, sore throat, respiratory illness, difficulty breathing)?

Those who answer “YES” to any of the above questions are asked not to come into the offices, reschedule any in - person
appointments to a later date, and/or make alternate arrangements with their salesperson.

Face Masks Required

Beginning May 6, our Braintree office will require employees and customers to wear masks while in the building. Additionally, employees will be required to wear masks during any on-site appointments, including measures, cabinets deliveries, and kitchen installations. All customers are kindly asked to do the same when unable to safely social distance from our employees.

Social Distancing In Practice

We have adopted social distancing where possible, including in the office and at all on-site appointments, deliveries & kitchen installations.

Hand Washing & Sanitizing

Hand washing & sanitizing stations have been established at all of our locations and are sanitized daily per CDC guidelines. An outside cleaning company also comes in once a week for a thorough cleaning. Customers are asked to please leave out any product samples or cabinets they touch so that they may be properly sanitized before being put away.

Measures, Deliveries & Installations

We are still scheduling on-site measures, cabinet deliveries & installations as we normally would. Our teams have been asked to wear masks and gloves at all times and maintain a social distance where possible. All tools, trucks & job sites will be frequently sanitized per CDC guidelines. For more information about our new in-home procedures, please contact your salesperson or our customer service staff.

Questions About Our New Precautions?

If you have any questions or concerns about our new procedures or would like some more information, please contact our office or your salesperson. We appreciate your patience and understanding as we navigate business and daily life with COVID-19. We’ll all get through this together!

Contact Us


140 Campanelli Drive
Braintree, MA 02184

[email protected]